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Care Guide for Viscose, Rayon, Cotton, Tencel carpet and rugs

Plant-based natural fibers are very absorbent and should not be placed in areas that are damp or where spills are likely to occur.
  • Moisture vapor can penetrate the open ends of the fiber, causing them to swell up.  
  • When they swell up, they absorb more light than the dry fibers around them.  
  • When they absorb more light and the neighboring fibers continue to reflect light, the swollen fibers will look darker than the other fibers.
  • This looks like a stain, when it is just the way light reflects from the fibers.  There’s a temptation to rub the dark area.  This will just fuzz up the spot and make it stand out even more. 
  • Think of when the sweat from a glass of water or ice tea leaves a ring on a piece of paper (a plant-based fiber).  It looks like a stain, even though the moisture was perfectly clean.  Also, that ring in the paper will never completely go away.
Vacuum regularly.
  • Even fine dirt particles can grind and wear out these soft fibers.
  • Use a vacuum made for soft carpets, such as the Soniclean SFC7000 or a vacuum with gentle suction.
  • A vacuum with a nylon beater brush will tear and fray natural fibers.
  • Even most adjustable upright vacuums actually dig into the carpet pile.
  • A high-suction vacuum, like a Dyson, is not recommended.
  • Change the vacuum cleaner dust bag when half full.
  • Check the vacuum head or attachments for trapped fibers or sharp object like staples or paper-clips.
Remove spills immediately.
  • Liquid spills act as a magnet to any dirt particles.  What appears as a clean spot, if still wet, will pull dirt from shoes, furniture and even from dust in the air.
  • Immediately blot a spill.  Use a cotton towel (it’s important that the towel is more absorbent than the carpet fiber).
  • Do not rub.  This can spread the stain and abrade the fibers.
  • To remove a spot caused by solid substances, scrape it up with a spoon or spatula working from the outside of the spill toward the center.
  • To prevent the fibers from absorbing any further moisture, use a dry cleaning powder such as Capture, Host, Wool Dri or Wool Clean absorb-it.
  • Club Soda is not the right thing for a plant-based fiber.
Use doormats and keep them clean. Professionally clean as needed
  • Never steam clean or wet-shampoo a plant-based natural fiber carpet or rug.
  • Use a dry-cleaning method only – dry powder, not solvent – no abrasion.
  • Dry cleaning does not mean taking a rug to a laundry dry-cleaner
Other names for plant-based natural fibers: Bamboo Silk, Banana Silk, Faux Silk.